ELEVATED ENVIRONMENTS TERMS & CONDITIONS
Effective Upon Customer Acceptance
Last Updated: December 17, 2025
These Terms & Conditions (“Terms”) govern your use of the Elevated Environments platform and services (“Services”). By creating an account, clicking “I Agree,” or using the Services, you (“Customer” or “Advisor”) accept these Terms.
1. Services Overview
Elevated Environments provides AI-enabled workflow, automation, and support tools for independent college advisors. The Services support administrative tasks, student intake, meeting preparation, summaries, document organization, and productivity workflows.
Elevated does not provide educational consulting or admissions advice. Customer retains full responsibility for its consulting services and client relationships.
2. Account Access
Customer is responsible for:
Maintaining the confidentiality of login credentials
Ensuring only authorized users access the account
All activity occurring under the account
Elevated may suspend or terminate access for misuse or violations of these Terms.
3. Customer Responsibilities
3.1 Lawful Use
Customer will use the Services only for lawful purposes.
3.2 Student & Parent Permissions
Customer is the controller of all student and parent information submitted to the Services (“Customer Data”) and represents that it has obtained all necessary permissions or consent to collect and provide such information to Elevated.
3.3 Data Accuracy
Customer is responsible for the accuracy and completeness of Customer Data.
4. Company Responsibilities
4.1 Service Delivery
Elevated will use commercially reasonable efforts to provide reliable and secure access to the Services.
4.2 Service Provider / Processor Role
With respect to Customer Data, Elevated:
Acts solely as a service provider / processor
Processes Customer Data only to provide, maintain, and improve the Services
Does not sell or share Customer Data
Does not use Customer Data for independent commercial purposes
Does not combine Customer Data with other data for unrelated purposes
5. Privacy and Security
Elevated uses reasonable administrative, technical, and organizational safeguards to protect Customer Data. Additional details are provided in the Privacy Policy, which is incorporated by reference.
6. Intellectual Property
6.1 Customer Data
Customer retains ownership of all Customer Data.
6.2 Company IP
Elevated retains all rights to the Services, software, AI models, workflows, and related intellectual property. No rights are granted except as expressly stated.
7. Fees and Billing
Subscriptions renew monthly unless canceled. Fees, billing terms, and pricing details are presented at signup. Elevated may update pricing with at least 30 days’ notice.
8. Term and Termination
Customer may cancel at any time. Upon termination:
Customer may request export of Customer Data for up to 30 days
Thereafter, Customer Data may be deleted during routine cleanup